|
|
106.
|
|
|
Have a general overview of all support requests by sorting them with specific criteria such as the processing time, number of requests answered, emails sent and costs.
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
model:ir.actions.act_window,help:crm_helpdesk.action_report_crm_helpdesk
|
|
|
107.
|
|
|
February
|
|
|
module: crm_helpdesk
|
|
|
|
|
Februar
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
selection:crm.helpdesk.report,month:0
|
|
|
108.
|
|
|
Name
|
|
|
module: crm_helpdesk
|
|
|
|
|
Ime
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
field:crm.helpdesk,name:0
|
|
|
109.
|
|
|
Year
|
|
|
module: crm_helpdesk
|
|
|
|
|
Godina
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
view:crm.helpdesk.report:0
field:crm.helpdesk.report,name:0
|
|
|
110.
|
|
|
Helpdesk and Support
|
|
|
module: crm_helpdesk
|
|
|
|
|
HelpDesk i Podrska
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
model:ir.ui.menu,name:crm_helpdesk.menu_help_support_main
|
|
|
111.
|
|
|
April
|
|
|
module: crm_helpdesk
|
|
|
|
|
April
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
selection:crm.helpdesk.report,month:0
|
|
|
112.
|
|
|
My Case(s)
|
|
|
module: crm_helpdesk
|
|
|
|
|
Moj/i Slucaj(evi)
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
view:crm.helpdesk.report:0
|
|
|
113.
|
|
|
The status is set to 'Draft', when a case is created. 
If the case is in progress the status is set to 'Open'.
When the case is over, the status is set to 'Done'.
If the case needs to be reviewed then the status is set to 'Pending'. |
|
|
module: crm_helpdesk
|
|
|
represents a line break.
Start a new line in the equivalent position in the translation.
|
|
|
represents a space character.
Enter a space in the equivalent position in the translation.
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
help:crm.helpdesk,state:0
|
|
|
114.
|
|
|
Messages and communication history
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
help:crm.helpdesk,message_ids:0
|
|
|
115.
|
|
|
Create and manage helpdesk categories to better manage and classify your support requests.
|
|
|
module: crm_helpdesk
|
|
|
|
|
(no translation yet)
|
|
|
|
Located in
model:ir.actions.act_window,help:crm_helpdesk.crm_helpdesk_categ_action
|
