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1.
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You can connect your email account with claims in OpenERP. A new email sent to this account (example: support@mycompany.com) will automatically create a claim for the followup in OpenERP. The whole communication by email will be attached to the claim automatically to keep track of the history.
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module: fetchmail_crm_claim
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Puede conectar su cuenta de e-mail de reclamaciones con OpenERP. Cada correo enviado a esta cuenta (por ejemplo: soporte@miempresa.com) creará automáticamente una reclamación para el seguimiento en OpenERP. Toda la comunicación por correo será adjuntada a la reclamación automáticamente para guardar el histórico.
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Translated by
Pedro Manuel Baeza
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Located in
model:ir.actions.act_window,help:fetchmail_crm_claim.action_create_crm_claims_from_email_account
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2.
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Create Claims from Email Account
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module: fetchmail_crm_claim
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Crear reclamaciones a partir de cuentas de email
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Translated by
Pedro Manuel Baeza
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Located in
model:ir.actions.act_window,name:fetchmail_crm_claim.action_create_crm_claims_from_email_account
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