|
121.
|
|
|
Create and manage helpdesk categories to better manage and classify your support requests.
|
|
|
module: crm_helpdesk
|
|
|
|
建立和管理客服類型去更好管理和分類你的需求協助
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
model:ir.actions.act_window,help:crm_helpdesk.crm_helpdesk_categ_action
|
|
122.
|
|
|
Todays's Helpdesk Requests
|
|
|
module: crm_helpdesk
|
|
|
|
今天的客服需求
|
|
Translated by
Maxime Chambreuil (http://www.savoirfairelinux.com)
|
|
|
|
Located in
view:crm.helpdesk:0
|
|
123.
|
|
|
Request Date
|
|
|
module: crm_helpdesk
|
|
|
|
需求日期
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
view:crm.helpdesk:0
|
|
124.
|
|
|
Open Helpdesk Request
|
|
|
module: crm_helpdesk
|
|
|
|
打開客服需求
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
view:crm.helpdesk:0
|
|
125.
|
|
|
High
|
|
|
module: crm_helpdesk
|
|
|
|
高
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
selection:crm.helpdesk,priority:0
selection:crm.helpdesk.report,priority:0
|
|
126.
|
|
|
Sales Team
|
|
|
module: crm_helpdesk
|
|
|
|
銷售團隊
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
view:crm.helpdesk:0
field:crm.helpdesk,section_id:0
view:crm.helpdesk.report:0
|
|
127.
|
|
|
Last Action
|
|
|
module: crm_helpdesk
|
|
|
|
最近動作
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
field:crm.helpdesk,date_action_last:0
|
|
128.
|
|
|
Helpdesk and Support allow you to track your interventions. Select a customer, add notes and categorize interventions with partners if necessary. You can also assign a priority level. Use the OpenERP Issues system to manage your support activities. Issues can be connected to the email gateway: new emails may create issues, each of them automatically gets the history of the conversation with the customer.
|
|
|
module: crm_helpdesk
|
|
|
|
客服和協助使你可以去追蹤.如果需要選擇一個客戶增加備註和類型這業務夥伴.你可以分配一優先級用系統問題模塊來管理的的支持活動.問題能鏈接郵件閘道.新的郵件可能建立新的問題,它們能自動寫入於客戶溝通的日誌.
|
|
Translated by
Maxime Chambreuil (http://www.savoirfairelinux.com)
|
|
|
|
Located in
model:ir.actions.act_window,help:crm_helpdesk.crm_case_helpdesk_act111
|
|
129.
|
|
|
Year
|
|
|
module: crm_helpdesk
|
|
|
|
年
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
view:crm.helpdesk.report:0
field:crm.helpdesk.report,name:0
|
|
130.
|
|
|
Duration
|
|
|
module: crm_helpdesk
|
|
|
|
持續時間
|
|
Translated by
Christophe Simonis (OpenERP)
|
|
|
|
Located in
field:crm.helpdesk,duration:0
|