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121.
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Create and manage helpdesk categories to better manage and classify your support requests.
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module: crm_helpdesk
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(no translation yet)
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Located in
model:ir.actions.act_window,help:crm_helpdesk.crm_helpdesk_categ_action
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122.
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Todays's Helpdesk Requests
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module: crm_helpdesk
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(no translation yet)
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Located in
view:crm.helpdesk:0
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123.
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Request Date
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module: crm_helpdesk
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(no translation yet)
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Located in
view:crm.helpdesk:0
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124.
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Open Helpdesk Request
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module: crm_helpdesk
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(no translation yet)
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Located in
view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
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125.
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High
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module: crm_helpdesk
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(no translation yet)
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Located in
selection:crm.helpdesk,priority:0
selection:crm.helpdesk.report,priority:0
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126.
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Sales Team
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module: crm_helpdesk
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(no translation yet)
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Located in
view:crm.helpdesk:crm_helpdesk.view_crm_case_helpdesk_filter
field:crm.helpdesk,section_id:0
view:crm.helpdesk.report:crm_helpdesk.view_report_crm_helpdesk_filter
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127.
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Last Action
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module: crm_helpdesk
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(no translation yet)
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Located in
field:crm.helpdesk,date_action_last:0
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128.
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Helpdesk and Support allow you to track your interventions. Select a customer, add notes and categorize interventions with partners if necessary. You can also assign a priority level. Use the OpenERP Issues system to manage your support activities. Issues can be connected to the email gateway: new emails may create issues, each of them automatically gets the history of the conversation with the customer.
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module: crm_helpdesk
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(no translation yet)
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Located in
model:ir.actions.act_window,help:crm_helpdesk.crm_case_helpdesk_act111
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129.
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Year
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module: crm_helpdesk
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(no translation yet)
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Located in
view:crm.helpdesk.report:0
field:crm.helpdesk.report,name:0
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130.
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Duration
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module: crm_helpdesk
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(no translation yet)
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Located in
field:crm.helpdesk,duration:0
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