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11.
You can create claim stages to categorize the status of every claim entered in the system. The stages define all the steps required for the resolution of a claim.
module: crm_claim
Puede crear etapas para categorizar los estados de cada reclamación introducida en el sistema. Las etapas definen todos los pasos necesarios para la resolución de una reclamación.
Translated by mikel
Located in model:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
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This translation is managed by OpenERP Spain Team, assigned by Odoo Translators (MOVED TO TRANSIFEX).

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