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1.
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The support ticket system is designed specifically for the handling of support issues. It is a relatively simple system, that is tied into the discussion forums for actual storage and moderation of support tickets (each ticket is stored as a forum topic).\n\nThe support ticket system provides two main advantages over the discussion forums:\n - Issues remain private, between reporter and staff\n - The interface is more simple
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Het support ticket systeem is specifiek ontworpen voor het behandelen van ondersteuningsproblemen. Het is een relatief eenvoudig systeem, dat is verbonden met de discussiefora voor het opslaan van en toezien op support tickets (elk ticket wordt opgeslagen als een forum topic).\n\nHet support ticket systeem biedt twee grote voordelen ten opzichte van de discussiefora:\n - Problemen blijven privé, tussen de indiener en de beheerder(s)\n - De interface is eenvoudiger
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Translated and reviewed by
Puran
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Located in
[strings]DOC_TICKETS
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2.
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Issue
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Incident
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Translated and reviewed by
Jo-An
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Located in
[strings]SUPPORT_ISSUE
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3.
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The last 100 support tickets from all users are listed below (you are staff)…
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De 100 meest recente support tickets van alle gebruikers zijn hieronder opgesomd (jij hoort bij de beheerders)…
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Translated and reviewed by
Puran
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Located in
[strings]TICKETS_STAFF
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4.
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Your most recent support tickets are listed below…
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Je meest recente support tickets zijn hieronder opgesomd…
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Translated and reviewed by
Frits Salomons
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Located in
[strings]TICKETS_USER
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5.
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<p>You contact us by creating support tickets, within which we can then carry on a dialogue.</p><p class="nothing_here">You have not created any support tickets yet.</p>
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<p>Je neemt contact met ons op door support tickets aan te maken, waarbinnen we dan een dialoog kunnen voeren.</p><p class="nothing_here">Je hebt nog geen enkele support ticket aangemaakt.</p>
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Translated and reviewed by
Frits Salomons
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Located in
[strings]SUPPORT_NO_TICKETS
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6.
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Add a new support ticket
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Een nieuwe support ticket aanmaken
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Translated and reviewed by
Frits Salomons
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Located in
[strings]ADD_TICKET
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7.
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Your '{1}' ticket has been replied to
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Je '{1}' ticket is beantwoord
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Translated and reviewed by
Frits Salomons
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Located in
[strings]TICKET_REPLY
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8.
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Your support ticket, {1}, has been replied to. You may view the ticket using the following link:\n[url="{2}"]{2}[/url]\n\nPlease [b]do not reply to this notification[/b] - please reply in the ticket itself.\n\nThe new post is as follows:\n\n[quote="{3}"]{4}[/quote]
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(no translation yet)
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Located in
[strings]TICKET_REPLY_MESSAGE
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9.
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A '{1}' ticket has been created
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Een '{1}' ticket is aangemaakt
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Translated and reviewed by
Frits Salomons
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Located in
[strings]TICKET_NEW_STAFF
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10.
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A support ticket, {1}, has been created. You may view the ticket using the following link:\n[url="{2}"]{2}[/url]\n\nThe initial post is as follows:\n\n[quote="{3}"]{4}[/quote]
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Een support ticket, {1}, is aangemaakt. Je kunt de ticket bekijken met de volgende link:\n[url="{2}"]{2}[/url]\n\nHet aanvangsbericht luidt als volgt:\n\n[quote="{3}"]{4}[/quote]
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Translated and reviewed by
Frits Salomons
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Located in
[strings]TICKET_NEW_MESSAGE_FOR_STAFF
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